Privacy Policy

At Kent Kids Parties, we are committed to protecting and respecting your privacy. This policy explains when and why we collect personal information about people who visit our website, how we use it, and how we keep it secure.

By using our website or booking our services, you’re agreeing to be bound by this policy.

1. Who We Are

Kent Kids Parties provides children’s party entertainment services across Kent and Essex. Any questions regarding this Privacy Policy and our privacy practices should be sent via our secure online enquiry form located on our contact page.

2. How Do We Collect Information From You?

We obtain information about you when you use our website, specifically when you fill out our live Gigg.io enquiry tracking system to check date availability, request a quote, or submit a message through our contact portal.

3. What Type of Information is Collected?

The personal information we collect might include:

• Your name and contact details (including your email address and mobile phone number).
• Information relating to your planned event (such as the event date, package duration, preferred start times, and the approximate number or age group of the children attending).
• The location or general area of your hired party venue to help us calculate standard routing parameters.

4. How Is Your Information Used?

We use your information strictly to process and fulfill our entertainment services. Specifically, we may use your information to:

• Provide you with an accurate, upfront performance quote.
• Check schedule availability for your specific party date.
• Manage and administer your active booking (such as sending confirmation details or coordinating setup logistics on the day of the show).
• Carry out our obligations arising from any contracts entered into by you and us.

We review our retention periods for personal information on a regular basis. We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.

5. Who Has Access to Your Information?

We will never sell, rent, or lease your information to third parties. We will not share your information with third parties for marketing purposes whatsoever.

Your details are handled securely through our trusted enquiry system framework purely to generate your performance quote and keep your booking structured and stress-free.

6. Security Precautions to Protect Your Data

When you give us personal information, we take strict steps to ensure that it’s treated securely. Our website uses secure SSL encryption to protect data transmission. When you are on a secure page, a lock icon will appear on the web browser address bar.

7. Your Choices and Rights

You have a choice about whether or not you wish to receive information from us. We do not engage in mass marketing campaigns or send unsolicited newsletters. We will only contact you directly regarding your specific quote request or active event booking.

You have the right to ask for a copy of the information Kent Kids Parties holds about you, or to request that your personal details be deleted from our booking history system at any time.

8. Contact Us

If you need to request data updates or have any questions regarding this privacy outline, please reach out to us directly through the secure contact forms provided across our website layout.