Frequently Asked Questions
Should we book the venue first?
It is always best to book the entertainer first. The entertainer is the bit that makes or breaks the party, a hall is just a hall. If you book the venue first, you might be stuck with whoever is left. Get in touch to check our dates, secure your slot, then choose a hall that fits around it.
How long should I hire you for?
You can book us for 40 minutes, 1 hour or 1 hour 15 minutes at the start of your party, then feed the kids when we are done. Or book us for the full two-hour party, we will run the show, break for food in the middle, then finish with more fun.
What are the best party times?
The most popular times are 11am to 1pm and 3pm to 5pm because they match normal eating times for kids.
Should the kids arrive early?
No, that is a terrible idea. They get bored, run around and burn out before the party even starts. Have the entertainer arrive first to set up, play music as the children come in, then kick off the show soon after.
When do I need to pay?
Once you book, we will send an invoice you can pay online. As soon as it is paid, your slot is secured.
What happens if I need to cancel?
If something happens, like your child gets ill, and you need to cancel, we can reschedule at no extra cost.
Do you travel to my area?
We cover the whole of Kent and Essex with no hidden travel costs.
Do you cater for additional needs?
We are fully inclusive and tailor our interactions, sound levels, and games so that every single child can comfortably join in the fun.