🎉 Frequently Asked Questions
🕒 What’s the best time for a birthday party?
The most popular times are 11:00am–1:00pm and 3:00pm–5:00pm — perfect for lunchtime or tea. We can come to your home, or help you find a great hall if needed.
💷 We saw someone charging £70. Are you expensive or are they cheap?
Sometimes low prices come with low quality. I’m a proud Equity member, meaning I follow strict standards and bring real experience. Cheap entertainers may be inexperienced or unreliable, so always check:
- Are they qualified or in a trade association?
- Will they personally do the show?
- Do they have proven experience?
You deserve great value — not just a cheap price tag.
✅ Are you DBS checked?
Yes — I have a clean, up-to-date DBS and am happy to share it with organisations if needed.
📍 How far do you travel?
I’m based in Maidstone and perform all across Kent and South London. Travel is included anywhere in Kent. For other areas, there may be a small additional fee.
🤡 My child is scared of clowns — what do you wear?
No clown outfits here — I keep things simple and fun with no costumes, so children feel relaxed and comfortable.
💳 How do we pay?
Once you book, we’ll send an invoice. You can pay securely online via bank transfer or card using our trusted payment processor.
😱 What if you don’t turn up?
Reliability is everything. I’ve never missed a show, and I’m backed by Equity. Sadly, that’s not the case with some cheaper entertainers. Book someone who values your day as much as you do!
🎥 Do you have any videos?
Most parties are private so filming isn’t always possible. Parents often share clips privately, but I can’t publish them publicly without permission. You’ll find lots of real reviews and happy customer feedback online though!
🌞 Can you do outdoor parties?
Yes — but there are challenges! Kids often get distracted outdoors (especially by trampolines, toys, or unexpected guests like wasps).
Best plan: Host the show indoors, then enjoy a picnic or playtime outside after.
If it must be outside, try to:
- Set up in a shaded spot
- Pack away garden toys during the show
I’m happy to help you plan the layout to make it work!
⏰ Should the kids arrive early?
Not recommended! Most kids arrive early anyway, and if there’s nothing to do, chaos usually follows. I arrive 30 minutes before the start time to set up and play music. Then we kick off smoothly right on time.
🏢 Do we book the hall or the entertainer first?
Book the entertainer first! Once you know my availability, book a hall that fits the slot. It’s much easier that way — and ensures you get your preferred entertainer.
🔁 What’s your cancellation and refund policy?
Up to 30 days before your party:
Plans change — we get it! If you cancel with at least 30 days’ notice, we’ll give you a full refund. No questions asked.
Within 30 days of the party:
If something unexpected happens — like illness — we can reschedule your party at no extra charge.
Because it’s short notice, refunds aren’t usually possible as the slot is hard to fill.
❓ Got another question?
Feel free to get in touch — I’m happy to help with anything!