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FAQ

🎉 Frequently Asked Questions

🕒 What’s the best time for a birthday party?

The most popular times are 11:00am–1:00pm and 3:00pm–5:00pm — perfect for lunchtime or tea. We can come to your home, or help you find a great hall if needed.

💷 We saw someone charging £70. Are you expensive or are they cheap?

Sometimes low prices come with low quality. I’m a proud Equity member, meaning I follow strict standards and bring real experience. Cheap entertainers may be inexperienced or unreliable, so always check:

  • Are they qualified or in a trade association?
  • Will they personally do the show?
  • Do they have proven experience?

You deserve great value — not just a cheap price tag.

✅ Are you DBS checked?

Yes — I have a clean, up-to-date DBS and am happy to share it with organisations if needed.

📍 How far do you travel?

I’m based in Maidstone and perform all across Kent and South London. Travel is included anywhere in Kent. For other areas, there may be a small additional fee.

🤡 My child is scared of clowns — what do you wear?

No clown outfits here — I keep things simple and fun with no costumes, so children feel relaxed and comfortable.

💳 How do we pay?

Once you book, we’ll send an invoice. You can pay securely online via bank transfer or card using our trusted payment processor.

😱 What if you don’t turn up?

Reliability is everything. I’ve never missed a show, and I’m backed by Equity. Sadly, that’s not the case with some cheaper entertainers. Book someone who values your day as much as you do!

🎥 Do you have any videos?

Most parties are private so filming isn’t always possible. Parents often share clips privately, but I can’t publish them publicly without permission. You’ll find lots of real reviews and happy customer feedback online though!

🌞 Can you do outdoor parties?

Yes — but there are challenges! Kids often get distracted outdoors (especially by trampolines, toys, or unexpected guests like wasps).

Best plan: Host the show indoors, then enjoy a picnic or playtime outside after.

If it must be outside, try to:

  • Set up in a shaded spot
  • Pack away garden toys during the show

I’m happy to help you plan the layout to make it work!

⏰ Should the kids arrive early?

Not recommended! Most kids arrive early anyway, and if there’s nothing to do, chaos usually follows. I arrive 30 minutes before the start time to set up and play music. Then we kick off smoothly right on time.

🏢 Do we book the hall or the entertainer first?

Book the entertainer first! Once you know my availability, book a hall that fits the slot. It’s much easier that way — and ensures you get your preferred entertainer.

🔁 What’s your cancellation and refund policy?

Up to 30 days before your party:
Plans change — we get it! If you cancel with at least 30 days’ notice, we’ll give you a full refund. No questions asked.

Within 30 days of the party:
If something unexpected happens — like illness — we can reschedule your party at no extra charge. Because it’s short notice, refunds aren’t usually possible as the slot is hard to fill.

❓ Got another question?

Feel free to get in touch — I’m happy to help with anything!